Do you have questions about our products and processes?

Customer serviceContact

If you have any questions or suggestions, or if you are unclear about your sample, then customer service is always pleased to help. Just click here to contact us.

If you would like to become a BIOMES partner, then you will find more information and our direct sales contact under the heading Become a partner.

Did you know that we have compiled the most frequently asked questions? Look at them: FAQs! Maybe you will find the first answers to your questions there.

BIOMES Labor
Our Location BIOMES Laboratory

The BIOMES Laboratory on the University TH Wildau, Berlin. Here will be your sample sequenced from our experts.