No. The BIOMES gut test is a lifestyle product. It serves to analyze the gut flora and provides recommendations for diet and lifestyle. It does not provide a medical diagnosis or therapy.

The BIOMES gut test is an at-home microbiome test. Analysiert wird die Zusammensetzung deiner Darmbakterien mittels DNA-Sequenzierung. Die Auswertung zeigt Diversität, wichtige Bakteriengruppen sowie personalisierte Ernährungs- und Lifestyle-Empfehlungen. Analysiert wird die Zusammensetzung deiner Darmbakterien mittels DNA-Sequenzierung.

Only bacteria are analyzed. Viruses, parasites, or substances are not detected. The test is a lifestyle product and not a medical diagnostic tool.

The test is suitable for anyone who wants to learn more about their microbiome and receive personalized nutrition recommendations. It is aimed at adults and teenagers. At this age, the microbiome is considered stable.

For younger age groups, different reference values are necessary. Therefore, we recommend INTEST.pro KIDs – specifically for children aged 3 to 14.

Your BIOMES gut test kit will be shipped within 1–2 business days. Delivery within Germany usually takes 2–3 business days. You will receive a shipping confirmation with a tracking link via email.

We ship to all EU countries as well as Switzerland. For international deliveries, an additional 2–5 business days may apply. Shipping costs are displayed at checkout.

After taking the sample, you send it directly back to the laboratory using the enclosed return envelope.

Orders can be canceled or changed free of charge within 24 hours of placement. Please contact our customer service via email to do so.

You order your BIOMES gut test online and receive your test kit by mail [Link to Shop]. Then, you easily collect the stool sample at home and return it by mail. The laboratory analysis of your microbiome starts in our lab, and the results will be made available to you online after 2 to 4 weeks.

Upon request, we can also send you your results digitally as a PDF report or by mail.

The test can be carried out anytime in your daily life without any special preparation. Sampling is done at home using the enclosed test kit. The test kit contains detailed step-by-step instructions. A small amount (the size of a grain of rice) is sufficient.

A normal diet and routine are recommended. Avoid extreme dietary changes as well as taking antibiotics or probiotics shortly before the test.

You will receive your BIOMES gut test results online in your personal dashboard at my.biomes.world. To do this, you first create a user account and activate your sample using the activation code from your test kit. Your sample is then analyzed in the laboratory, and your results are provided in the dashboard. You will be notified by email as soon as your evaluation is available.

In the dashboard you can:

• View your gut flora results
• Access recommendations and evaluations
• Use further tests or products based on your results

You can manage multiple samples under one user account to compare the development of your gut flora. It is important that each sample is activated before shipping so it can be assigned to your profile. If you have lost the activation code, customer service can help you.

The results are provided in the online dashboard. You will receive an overview of your gut flora and guidance on interpretation.

Based on these results, you will receive recommendations regarding diet and lifestyle.

Yes. The results of the BIOMES gut test are based on scientifically established methods of microbiome analysis. The DNA of your gut bacteria is analyzed using modern sequencing technology and compared with reference data from microbiome research.

This provides you with scientifically sound insights into your microbiome and recommendations for diet and lifestyle based on them. The BIOMES gut test serves to analyze your gut flora and does not replace medical diagnostics.

You can discuss your gut test results with your doctor at any time to place them in your personal medical context.

Not at the moment. However, since preventive measures are gaining more and more attention and the test represents such a measure, we are confident that this will be the case in the future.

Various payment methods are available for ordering in the BIOMES online shop: PayPal, credit card, SEPA direct debit, giropay, and eps online transfer (only available in Austria). This allows you to pay for the BIOMES gut test conveniently online.

Alternatively, we also offer payment by invoice. Simply send us an email at support@biomes.world with the desired products. We will manually create your order and send you the invoice with our bank details by email or, upon request, by mail.

Yes. You can cancel your order within 14 days of receiving the goods without giving any reason. Simply send an email to kundenservice@biomes.world with your cancellation statement.

After receiving your cancellation, we will refund all payments received, including standard shipping costs, within 14 days. The refund will be issued using the same payment method you used for the original order.

You can use our money-back guarantee within 30 days of receiving your first test results. It applies to the BIOMES gut test (incl. DOGS and KIDS), gut flora packages, and the “Healthy Gut” program.

To claim the guarantee, simply send an email to support@biomes.world. You will then receive a full refund; returning the test kits is not required.

Please note: If you use the money-back guarantee, further services of a package or program (e.g., probiotics, additional tests, or consultations) can no longer be used. In addition, access to your evaluation and the dashboard will be deactivated.

The sample is used exclusively for analysis. The results are provided in a secure, protected area.

Yes, absolutely. All data is transmitted in encrypted form and stored according to the highest data protection standards (GDPR). Your sample is identified in the laboratory using only an anonymous code.