{"id":508482,"date":"2021-05-14T11:05:48","date_gmt":"2021-05-14T09:05:48","guid":{"rendered":"http:\/\/biomes.world\/kontakt\/"},"modified":"2025-10-24T07:49:41","modified_gmt":"2025-10-24T05:49:41","slug":"contact","status":"publish","type":"page","link":"https:\/\/biomes.world\/en\/service\/contact\/","title":{"rendered":"Contact"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\" id=\"h-sub-customer-service-sub-contact\"><span class=\"subheader\">Customer service<\/span>Contact<\/h1>\n\n\n\n<p>If you have any questions or suggestions, or if you are unclear about your sample, then customer service is always pleased to help. Just click <a href=\"#\" onclick=\"document.querySelector('.chat-toggle-button').click(); return false;\">here<\/a> to contact us.<\/p>\n\n\n\n<p>If you would like to become a <strong>BIOMES<\/strong> partner, then you will find more information and our direct sales contact under the heading <a href=\"https:\/\/odoo.biomes.world\">Become a partner<\/a>.<\/p>\n\n\n\n<p>Did you know that we have compiled the most frequently asked questions? Look at them:\u00a0<a href=\"https:\/\/biomes.world\/en\/faq\/\">FAQs<\/a>! Maybe you will find the first answers to your questions there.<\/p>\n\n\n<div id=\"textpic-block_79719522f2bb14d775ec40a14f59c2c5\" class=\"textpic site-block\">\n    <div class=\"textpic__wrap\">\n        <div class=\"textpic__slide\">\n                            <div class=\"textpic__item\">\n                    <div class=\"textpic__row expanded row\">\n                        <div class=\"textpic__media\">\n                            <img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"800\" src=\"https:\/\/biomes.world\/wp-content\/uploads\/2021\/05\/Campus_Haus16-800x800.jpg\" class=\"attachment-post-square size-post-square\" alt=\"BIOMES Labor\" srcset=\"https:\/\/biomes.world\/wp-content\/uploads\/2021\/05\/Campus_Haus16-800x800.jpg 800w, https:\/\/biomes.world\/wp-content\/uploads\/2021\/05\/Campus_Haus16-150x150.jpg 150w, https:\/\/biomes.world\/wp-content\/uploads\/2021\/05\/Campus_Haus16-100x100.jpg 100w, https:\/\/biomes.world\/wp-content\/uploads\/2021\/05\/Campus_Haus16-400x400.jpg 400w\" sizes=\"auto, (max-width: 800px) 100vw, 800px\" \/>                        <\/div>\n                        <div class=\"textpic__pull--text textpic__pull\">\n                            <div class=\"textpic__text\">\n                                <div class=\"h2\">\n                                    <span class=\"sub-header\">Our Location<\/span>\n                                    BIOMES Laboratory                                <\/div>\n                                <p>The <b>BIOMES<\/b> Laboratory on the University TH Wildau, Berlin. Here will be your sample sequenced from our experts.<\/p>\n<p><iframe loading=\"lazy\" style=\"margin: auto; border: 0;\" src=\"https:\/\/www.google.com\/maps\/embed?pb=!1m18!1m12!1m3!1d887.0116701176848!2d13.63469176618636!3d52.326687452192445!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x47a83ee64ba69237%3A0xc0f877653637245!2sBIOMES!5e0!3m2!1sde!2sde!4v1622795031155!5m2!1sde!2sde\" width=\"1250\" height=\"300\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n                            <\/div>\n                        <\/div>\n                    <\/div>\n                <\/div>\n                    <\/div>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Contact If you have any questions or suggestions, or if you are unclear about your sample, then customer service is always pleased to help. Just click here to contact us. If you would like to become a BIOMES partner, then you will find more information and our direct sales contact under the heading Become a [&#8230;]<\/p>\n","protected":false},"author":3168,"featured_media":0,"parent":511974,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-508482","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.2 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Contact - BIOMES - Feel better<\/title>\n<meta name=\"description\" content=\"If you have any questions or suggestions, or if you are unclear about your sample, then customer service is always pleased to help.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/biomes.world\/en\/service\/contact\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Contact\" \/>\n<meta property=\"og:description\" content=\"If you have any questions or suggestions, or if you are unclear about your sample, then customer service is always pleased to help.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/biomes.world\/en\/service\/contact\/\" \/>\n<meta property=\"og:site_name\" content=\"BIOMES - 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